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Shipping policy

Shipping Information

Thank you for shopping with Flexy. Below is everything you need to know about how we handle shipping to ensure you get your products as smoothly and quickly as possible.

Shipping Costs and Timelines

  • Free Shipping: Flexy is proud to offer free shipping on most items. Certain promotional or discounted items may be excluded.
  • Processing Time: Orders are processed within 1–2 business days. Please note, we do not ship on weekends or holidays.
  • Estimated Delivery Times:
    • Domestic orders: 4–13 business days.
    • International orders (if applicable): Delivery times vary based on destination.

Once your order ships, you will receive a tracking number via email for easy tracking.

Delivery Options

Standard Delivery
Your order will be delivered to your doorstep, front porch, or nearest accessible location. Our delivery partners ensure safe handling, and you will receive updates via email or SMS regarding your shipment status.

Shipping Restrictions

  • Delivery is only available within the contiguous United States at this time.
  • We do not deliver to P.O. Boxes, APO/FPO addresses, or U.S. territories.
  • Customers outside the U.S.: Please contact us at info@flexybuy.com for shipping inquiries.

Delays and High-Volume Periods

Order Volume Delays: During peak seasons or promotional sales, processing times may extend slightly. We appreciate your patience during these times.

Damaged Items or Missing Shipments

Upon receiving your order:

  1. Inspect the package for any damage.
  2. If you notice issues, please contact us immediately at info@flexybuy.com, and we will assist in resolving the issue or sending a replacement.

Taxes and Duties

Taxes are calculated at checkout based on your shipping address and applicable local laws. International customers may be subject to additional import duties or taxes, which are the responsibility of the recipient.

At Flexy, we aim to make the shipping process as simple and stress-free as possible, so you can focus on enjoying your new purchase. For further questions, feel free to reach out at info@flexybuy.com.